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HOURS: 

WEEKDAYS: 11AM-10PM

SATURDAY: 10AM-8PM

SUNDAY: 10AM-6PM

9501 UNION CEMETERY RD. LOVELAND, OH 45140

© 2019 MOSAIC CLIMBING

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Program Director

Mosaic Climbing is a brand new, world class climbing and fitness facility in Cincinnati, OH. Mosaic is seeking a Program Director to develop and implement member climbing programs. We are seeking someone with a strong character and creative instincts to develop programs and build a team from the ground up. You will be asked to recruit, hire, train, supervise, and guide a compelling staff that will promote consistent growth, deliver impeccable customer service, react to varying demand, and keep our state-of-the-art facility fresh and up to date at all times. You will need to be a talented sales person with excellent marketing abilities. This position requires a high level of energy, compassion, and exploration to push for new growth while maintaining staff and member relationships.

To apply, send your resume and personal essay to nicole@mosaicclimbing.com.

RESPONSIBILITIES INCLUDE:
Programs

  • Originate, coordinate, promote, supervise, implement, and evaluate quality programs that will improve member retention and assist all members in achieving goals

  • Continuously develop, evaluate, and grow programs to increase participation and revenue

  • Schedule workshops, competitions, group classes, special events, and leagues

  • Hire quality instructors who will engage with customers and who share our philosophies about customer satisfaction, safety, and education

  • Prepare and check program budgets and generate income

  • Establish and implement monthly marketing strategies for programs

  • Purchase equipment and supplies for programs, clinics, and workshops

  • Keep staff informed of all programs, special events, and changes

  • Help retain current members and attain new members through program development, advertising, and promotion and customer service excellence

Other

  • Maintain knowledge of all programs taking place within the facility

  • Participate in ongoing educational opportunities, including attending national industry trade shows and conferences

  • Maintain current involvement in professional organizations

  • Maintain all current certifications through continuing education

  • Actively participate in all phases of major facility functions and special events

  • Lead by example, especially in areas of appearance, punctuality, professionalism

  • Report any actions, rumors, allegations, or negative insinuations made by any employee, member, or person that may detrimentally affect operations of club

Requirements

  • CPR/First Aid/AED certification

  • BA or BS degree from accredited four year college

  • Minimum 2 years working in climbing industry

  • Minimum 1 year management experience

  • Minimum 3 years of climbing experience required

  • Minimum climbing competency of 5.12 and V5

  • Ability to work weekends

  • Ability to perform public appearances, interviews, and speaking engagements

  • Physical strength and manual dexterity required